AT&T can DIAF

I'm posting this from Amy's iPhone because AT&T shut off our DSL by mistake on Friday but can't restore it--they claim--before Tuesday. Accordingto their tech people, it's real easy to shut someone off, but not to reconnect them, especially on a weekend. Sounds like either poor system design or the arrogance of a company which knows it has little in the way of competition to worry about. Convenient for them--not so much for us. But hey, we're just customers. No need to make us happy, right?

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